N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Discover what Green Power customers have to say about their Canopy for ZT-4 / JH500,
their ride experience, and the feeling of independence and freedom they get from it.
All our scooters are class 3 mobility scooters. They can be driven both on roads and pavements and you do not need a driving licence, insurance or road tax. Green Power scooters are both road and footpath legal. But insurance is highly recommend for your own protection.
There is no need to be concerned. Our delivery engineer will demonstrate how to use the scooter when it arrives, it is really easy.
Yes you can use your scooter in the rain. If it is snowing or icy, stay at home! Remember that ice, snow and slippery surfaces such as manhole covers, wet grass and drains could affect braking and steering. Use caution at all times. We do advise you to attempt to avoid heavy downpours as this can put the scooter at risk of water damage; if you do get caught in the rain we would highly recommend you dry the scooter thoroughly when arriving home.
All our scooters are covered by a comprehensive warranty. You just need to call us in case you have any problem and we will take care of it.
Your warranty is automatically valid from the day you receive your mobility scooter.
Yes, we sell spare parts. We manufacture our own scooters; therefore, we will never be short of parts.
We also offer a great discount to existing Green Power customers.
We do recommend that you charge your scooter on a regular basis for a minimum of 4-6 hours. If you are a frequent user we recommend charging the product after every use for 4-6 hours minimum (for example, everyday use). If you use the product irregularly we would recommend that you charge the product at least once a week for 8 hours.
This depends on how often you use your scooter, but you could be looking at around 18 months to three years. When your battery is fading, you’ll notice its capacity will reduce and you won’t be able to travel the distances you once did on a single charge. For this reason, it’s a good idea to book an annual service and consider replacing your batteries then.
We accept Credit / Debit, PayPal, BACS, Cash on Delivery.
Shipping Areas
We deliver UK wide
Engineered Delievry
We provide Free shipping to all over the UK. Our super recommended “White Glove” service which give you fully demonstrate in your home by trained engineer.
Packaging
All equipment is substantially packaged for maximum protection during the shipping process. In some instances if deemed necessary partial or minor disassembly of the equipment may be required to better protect the item.
Damaged or Faulty
If your purchased item is received damaged or faulty, we ask that you contact us within 24 Hours from the date of delivery in order to be eligible for replacement. You will receive a replacement item or a credit for the purchase if the item cannot be replaced.
How to Return Your Item
Contact our customer support team using the contact us tab. One of our staff will assist you with your return request. You will be provided with the address details of where to send your return.
Monday - Friday | 8:00am - 4:00pm
Unit 1A, Longbridge House Farm, Stillington Road Easingwold, North Yorkshire YO61 3ET
We offer VAT relief on most of our items. If you are purchasing an item that can be used to help, assist or aid a long term medical condition such as Arthritis, Osteoporosis, Diabetes, Parkinson’s, C.O.P.D, or any other long term, chronic illness then you could be eligible for VAT relief.
Unlike most other products, some of our items can be purchased without VAT if met by the criteria below – this is known as VAT Relief. Where applicable, we will advertise our prices exclusive of VAT, if you purchase one of these items please let us know your medical condition.
However there are some items that are not applicable for zero-rated VAT and in this case, the listing will clearly show that VAT is included within the advertised price.
Please see below for guidance on VAT Relief and its eligibility.
You are eligible for VAT relief if:
• the person who will use the item(s) is ‘chronically sick or disabled’
• the item(s) are for personal or domestic use.
A person is ‘chronically sick or disabled’ if he/she is a person:
• with a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities;
• with a condition which the medical profession treats as a chronic sickness or ailment;
• who is terminally ill.
‘Personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.
All known chronic medical conditions are accepted as long as they are applicable to the user and product for which they are purchasing. This can include but not limited to:
• Arthritis
• Diabetes
• Multiple Sclerosis (MS)
• Chronic Obstructive Pulmonary Disorder (COPD)
• Osteoporosis
• Emphysema
• Dementia
Yes. If a parent, spouse or guardian acts on behalf of a ‘chronically sick or disabled’ person, your supply is treated as being made to that ‘chronically sick or disabled’ person.
Please give us a call for more information – 01134 900379