Delivery & Returns
Engineered Delivery – White Glove Service
When purchasing or hiring any mobility the assembly of the product can present significant challenges to those with limited mobility therefore we will:
· Provide flexible delivery options and times to suit your personal circumstance
· Delivery, set-up and install of the new product with your comfort.
· Fully demonstrate the product so you will familiar with the full range of functions and are comfortable using
· Provide you with a completed hand-over sheet and product manual for your reference
Geographical Coverage
We provides a Nationwide coverage with directly employed engineers who are covering the majority of the country every week. We would normally advise delivery with 5-7 working days however this is purely to manage expectations. 83% of our deliveries are completed within 3 working days and 92% within 4 days. These figures are all from receipt of the product at our warehouse at North Yorkshire.
By regular delivery 5-7 working days to all over the UK.
5-10 working days to Mainland Spain / Germany / Italy / Poland / Belgium / Denemark / Sweden
Free Shipping
• Orders are processed as normal and shipped within 3-7 working days.
• Depending on the size of your order it will be delivered by Green Power (Mainland UK), Hermes, RedHead international / TNT.
• Please note that your order will be delivered to the front door of your property.
• UK wide / Spain / France / Germany / Denemark / Italy / Poland / Belgium / Sweden / Portugal
Shipping areas
We deliver UK wide / Spain / France / Germany / Denemark / Italy / Poland / Belgium / Sweden / Portugal
Shipping method
By engineered delivery (Mainland UK only) or Courier
Packaging
All equipment is substantially packaged for maximum protection during the shipping process. In some instances if deemed necessary partial or minor disassembly of the equipment may be required to better protect the item.
Order processing
All orders are processed and shipped within 2-3 days of order request [most orders are processed on the same day, You also can pick up from our warehouse at YO61 3ET.
